Step 2: Choose Customize tab and select General items from the drop-down menu. Step 1: Press Windows+E to open File Explorer, right-click on the Downloads directory and select Properties. Step 2: In the next window, scroll down to find Windows Store Apps under Find and fix other problems and click on Run the troubleshooter. Step 1: Press Windows+I to open Settings and select Update & Security > Troubleshoot > Additional troubleshooters. As the Downloads folder is frequently used, it is necessary to delete unwanted files and useless installation package to free up more memory for the folder and thus accelerate opening speed. Clear up unnecessary filesĮxcessive old or outdated files could slow down the opening speed. Step 3: Restart your PC and check if you can access to the files in Downloads folder. Step 2: Type sfc/scannow in Command Prompt window and press Enter to launch this command. Step 1: Type and search cmd in the search bar and select Run as administrator. Then locate Windows Explorer, right-click on it and select Restart. Press Ctrl + Shift + Esc to open Task Manager and select Processes tab.